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How Hosted Archiving Works

As messages pass through the email server, a copy of each is made and stored in a security-enhanced online message repository. As messages are archived, the archive system assigns a unique serial number and timestamp. Comprehensive text indexing allows stored messages to be searched by header, subject line, message body, and more than 200 attachment file types. Once archived, messages can then be accessed through a security-enhanced, Web-based interface. Flexible search queries can be used to locate messages quickly. Once messages are retrieved, users can conduct a variety of actions, including tag, file, export, forward via SMTP, and restore.

See Diagram
  • Archiving captures all messages-inbound, outbound, and internal
  • No up-front capital investment
  • Integrate with existing or hosted email infrastructure
  • Familiar interface minimizes the need for user training
  • Provide end-users with continual access to their message store though a security-enhanced browser
  • Indexed storage for fast retrieval of messages for legal discovery
  • Easy-to-use evidentiary reports and monitoring features to help manage NASD and SEC compliance
Compliance HR/Legal IT Administrator End User
Automatically harvest messages for review Stall message destruction temporarily by Legal Hold status No software or hardware to install; simply redirect your MX record and enable envelope journaling for in-house or ask us to enable it for hosted Familiar Web-based interface helps minimize the need for user training
View all recipients on a message including Distribution Lists and BCC Help protect confidential information by using the Attorney/Client privilege tag   Helps sustain end-user productivity during an outage by using the online archive to compose, read, forward, restore, and reply to email
Review messages as required, using review tags and notes to track and escalate as needed Indexed message and attachment store allows search across message header, subject, body, and more than 200 attachments; tag, share, export or restore results Communication tools help manage users during and following a primary mail system outage  
Evidentiary reports are available ad hoc or are delivered regularly through email Manage records investigations with built-in folder system Following a disaster, restoration function helps provide seamless restoration of messages sent from the application  
Automated message destruction based on retention period and original capture date   System reports identify user activity and volume  
Electronic records are stored based on retention requirements set by the customer      
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