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Outlook Manual Configuration (Any Exchange Version)
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There are many steps for manually configuring a mailbox in Outlook. We recommend using the automatic setup tool for configuring your account.
Configuring Outlook to connect to Exchange 2007 Exchange 2010
If the Outlook Auto Setup Tool is not working due to conflict with antivirus software, group policy, 64-bit Outlook, or any other reason or if you are setting up the account on a terminal server, you may need to manually configure the mailbox.
These instructions work for Outlook 2003, 2007, and 2010 on Windows XP, Vista, and 7.
- Close Outlook.
- Click the Start Menu and go to the Control Panel.
- Go to User Accounts.
- Open the "Mail" application.
- Click "Show Profiles".
- Click "Add".
- Type in the user's email address and click "OK".
- Choose "Manually Configure" then click "Next".
- Choose "Microsoft Exchange" then click "Next".
- First field "Server":
If hosted on SH11 (Exchange 2010 Enterprise): casarray1.sh11.lan
If hosted on SH10 (Exchange 2010 Hosted): s10casarray1.sh10.lan
If hosted on MAIL (Exchange 2007): please call support for assistance
Note: If your company signed up for Exchange 2010 after 3/29/2012 then you have the Enterprise version of Exchange 2010.
- Second field "User Account": type in your email address
- Click "More Settings".
- Go to the "Connection" tab.
- Check "Connect to Microsoft Exchange using HTTP"
- Click "Exchange Proxy Settings"
- First Field "Use this URL to connect to my proxy server for Exchange":
If hosted on SH11 (Exchange 2010 Enterprise): mail11.123together.com
If hosted on SH10 (Exchange 2010 Hosted): mail10.123together.com
If hosted on MAIL (Exchange 2007): exch1.123together.com
Note: If your company signed up for Exchange 2010 after 3/29/2012 then you have the Enterprise version of Exchange 2010.
- Check all 4 checkboxes.
- Second field "Only connect to proxy servers that have this principal name in their certificate":
If hosted on SH11 (Exchange 2010 Enterprise): msstd:mail11.123together.com
If hosted on SH10 (Exchange 2010 Hosted): msstd:mail10.123together.com
If hosted on MAIL (Exchange 2007): msstd:exch1.123together.com
Note: If your company signed up for Exchange 2010 after 3/29/2012 then you have the Enterprise version of Exchange 2010.
- Change the Proxy Authentication type to "Basic Authentication".
- Click OK on the "Microsoft Exchange Proxy Settings" window.
- Click OK on the "Microsoft Exchange" window.
- Click "Check Name".
- A login window will pop up, log in with your email address and email password. If the login window pops up again, log in again the same way.
- The email address in in the User Name field should automatically get underlined, if it did then it was successful.
- Click "Next".
- Click "Finish"
- In the "Mail" window, select "Always use this profile".
- Choose the mail profile you just created from the "Always use this profile" dropdown box.
- Click "OK" on the "Mail" window.
- Open Outlook.
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