123Together.com Hosted Exchange
Search:     Advanced search

Error 0x8004010F Object could not be found

Problem: While doing a Send/Receive you see the error message: Task 'Microsoft Exchange Server' reported error (0x8004010F): 'The operation failed. An object could not be found.'

This error message indicates that MS Outlook was not able to find and download the offline Address Book. The offline Address Book for your company is automatically created during the first night after your company has signed up and become our customer.

Solution: This is a common error message that occurs on the first day that a user joins our service and does not affect your ability to send or receive email. This error will not be present the next day and does not require any action from the user.

If you continue to see this error message after the first 2-3 days of signing up as a new customer, please follow this sequence of steps:

Step 1: From within Outlook click Tools -> Send/Receive -> Download Address Book -> Ok.

If you still receive this error message when sending or receiving please proceed to Step 2.

Step 2: Rebuild your offline files:

  1. Go to C:\Documents and Settings\YourLoginName\Local Settings\Application Data\Microsoft\Outlook and create a folder called tmp.
  2. Move all of the files located into this folder.
  3. Start Outlook and be patient as it regenerates a copy of your mailbox
  4. Once you get the message "All folders are up to date" at the bottom right, try the send and receive

If you still receive this error message when sending or receiving please proceed to Step 3.

Step 3: Create a new profile for Outlook. Once the new profile is created, log in to the mailbox and wait for it to completely synch

Exchange 2007 Customers: If you are getting the following error message when attempting to perform synchronization in Outlook 2007:

"Not downloading Office address book files. A server (URL) could not be located or the error 0x8004010F Object could not be found."

Please ensure that the AutoDiscovery DNS record is created for your domain. Outlook 2007 utilizes the AutoDiscovery service to obtain the information on where Offline Address Book is located.

Prev   Next
How to Disable Microsoft Outlook Email Merge Virus Warning     Send Error: Service Blocked When Trying To Send From BlackBerry...


HOSTED SERVICES
EMAIL
Hosted Exchange 2010
Dedicated Exchange Hosting
Office 365
Office 365 Overview
MOBILITY
Mobility Overview
BlackBerry with Exchange
iPhone with Exchange
 
Windows Mobile
ARCHIVING
Archiving Overview
Basic Archiving
Archiving For Compliance
MyArchive™
DESKTOP BACKUP
Desktop Backup Overview
COLLABORATION
SharePoint Overview
HOSTED SERVICES cont.
DYNAMICS CRM 4.0
Dynamics CRM Overview
CRM For Sales
CRM For Customer Service
CRM For Marketing
PREMIUM SPAM FILTERING
Premium Spam Filtering Overview
Message Continuity
Spam Filtering Comparison
PRICING
Exchange 2010 Pricing
Exchange 2007 Pricing Shared Server
Dedicated Exchange Pricing
Mobility Pricing
Archiving Pricing
SharePoint Pricing
Dynamics CRM Pricing
Premium Spam Filtering Pricing
Desktop Backup Pricing
PARTNERS
Resell Hosted Exchange
Affiliate Program
Referral Program

SUPPORT
POPULAR SUPPORT ARTICLES
Support Home Page
Setup Outlook for Exchange
Setup iPhone with Exchange
Setup BlackBerry with Exchange
Change Your DNS Records
Setup Auto Discover Feature
CONTACT SUPPORT
Support Request Form
RESOURCES
User Login
Home
Contact Us
Live Chat
30-Day No Obligation Trial
Server Status
Testimonials
Exchange Hosting Demo
About Us
News
White Papers
Outlook Tips
Careers
Cancellation
Service Level Agreement
Site Map



800-9-MS-EXCHANGE (800-967-3924) - UK Toll Free 0-808-234-4256  - 

© 2014 123Together.com, a division of mindSHIFT Technologies  - Terms of Service - Privacy Statement 


Microsoft is a trademark of the Microsoft group of companies. The RIM and BlackBerry families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited — used by permission. Research In Motion, RIM, BlackBerry, BlackBerry Enterprise Server and "Always On, Always Connected" are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.