 |
Configure Microsoft Outlook 2000 for Offline and Online Modes
If you use Outlook 2000 on a non-public computer you can configure Outlook 2000 to store a local copy of your mailbox on that computer. This local copy gives you the ability to work with your mailbox when you are not connected to the internet. Outlook keeps the server copy and local copy of your...
|
|
|
|
|
Configure Microsoft Outlook 2002 XP for Online and Offline Modes
If you use Outlook on a non-public computer you can configure it to store a local copy of your mailbox on that computer. This local copy gives you the ability to work with your mailbox when you are not connected to the internet. Outlook keeps the server and local copies of your mailbox...
|
|
|
|
|
Control Panel Overview
Users
In order to create a new user or add services to a user account you must be an administrator for your company.
When you create a new user you will be required to fill out the fields that are marked with an asterisk (*). All other fields are optional; if they are filled out they...
|
|
|
|
|
Create New Profile in Microsoft Outlook 2003 or 2002 XP
To create a new email profile in Outlook 2003 or 2002 (XP):
On your computer go to Start > Control Panel.
Click "Switch to Classic View"; double-click the Mail icon.
In the Mail Setup dialog box click Show Profiles.
On the General tab click "Prompt for a profile to be...
|
|
|
|
|
How to Disable Microsoft Outlook Email Merge Virus Warning
Problem: When doing an email merge through Outlook 2000, Outlook 2002 (XP), or Outlook 2003, you continually receive the warning:
A program is trying to access an email address you have stored in Outlook. Do you want to allow this? If this is unexpected, it may be a virus and you should...
|
|
|
|
|
Error 0x8004010F Object could not be found
Problem: While doing a Send/Receive you see the error message: Task 'Microsoft Exchange Server' reported error (0x8004010F): 'The operation failed. An object could not be found.'
This error message indicates that MS Outlook was not able to find and download the offline Address Book. The...
|
|
|
|
|
Send Error: Service Blocked When Trying To Send From BlackBerry Device
Problem: After sending an email message from your handheld, the email appears in the message list with an X icon instead of a check mark. The following error message is displayed in the Message Status field:
Error, transaction failure at service or Service Blocked
You will see this error...
|
|
|
|
|
Free Tools to Check Your PC for Viruses and Spyware
Think you might have a virus or spyware on your PC?
NOTE: The software listed below is third-party software and is not supported by Exchange Support.
For a free virus scan use the Trend Micro online virus scanner:
Go to http://housecall.trendmicro.com/housecall/start_corp.asp.
If...
|
|
|
|
|
Lookup C Record For Your Domain
Fill in your domain name and click Look it Up ; then view the information in the "Answer" section.
Previous Page
|
|
|
|
|
Lookup DNS MX Records For Your Domain
Fill in your domain name and click Look it Up ; then view the information in the "Answer" section.
|
|
|
|
|
Manual Outlook Setup on Exchange 2003 for Windows 2000 Windows 2003 Server XP Vista
Prior to setting up Outlook you will need your Outlook setup information with your username, password and server name. This can be found in either the Welcome email or you can log into the Control Panel and click on Help > Setup Information.
If you are running any of the following...
|
|
|
|
|
Email Message Limits Size and Recipients
The hosted Exchange server has limits set for each email message that can be sent or received:
Maximum Message Size - The maximum message size is 20 MB which includes the body of the messages and any attachments. When calculating message size it is important to remember that any binary...
|
|
|
|
|
Enable Spam Filter in Microsoft Outlook 2003
To enable to the basic spam filter:
In Outlook:
Ensure that Outlook 2003 is operating in cached mode. If the word "Online" or "Offline" appears in the bottom right corner of Outlook switch to cached mode. You can find instructions for enabling cached mode here.
To turn on the spam...
|
|
|
|
|
Setup MS Outlook 2003 on Windows XP
Our new pre-setup software will automatically create a new Outlook profile for your Exchange Hosting mailbox. If you currently have other email accounts configured in your current profile, these accounts will need to be moved to the new profile manually. Please follow the steps below for our...
|
|
|
|
|
Microsoft Outlook Has Intermittent Connection Problems
Problem: Outlook has intermittent connection problems.
This issue may occur if your anti-virus software, ad-blocker program or firewall is interfering with the connection of Outlook to the hosted Exchange server.
Solution: Do each step in the order listed below. If the first step resolves...
|
|
|
|
|
Outlook Profiles
To view all profiles currently configured on your system, please follow the steps below.
Go to Start > Control Panel and double-click on the Mail icon.
Click on "Show Profiles"
You will see all profiles that are currently configured on your system
|
|
|
|
|
Recover Deleted Items
Problem: You are an Exchange 2003 user and "hard deleted" items from a folder either via Outlook or WebMail. A hard delete is when you either:
Delete items from a folder, which moves them to the Deleted Items folder, and then you subsequently empty your Deleted Items folder
Press Shift...
|
|
|
|
|
Save Your Exchange Password in Microsoft Outlook 2003
You are prompted to enter your hosted Exchange account password each time you open Outlook 2003. If you are running on Windows XP it is possible to save your password in Outlook 2003.
NOTE: This process has been recommended by Microsoft; however it does not always work. We have it here as a...
|
|
|
|
|
Scheduling Company Resources in Microsoft Outlook
There are two options for scheduling shared company resources, such as conference rooms, vehicles or A/V equipment, in Outlook.
Option 1 - Add each resource as a separate hosted Exchange mailbox.
Create a profile for each resource.
Login to Outlook as a specific resource.
Set the...
|
|
|
|
|
Delegating Accessing Another User's Mail Folder in Microsoft Outlook 2002 XP
To delegate access to another user's mail folder:
Go to Tools menu > Options; click the Delegates tab.
Click Add.
Select the user you want to delegate access to and click OK.
Set permissions for the user. You can specify if a delegate has access to your private items, and...
|
|
|
|
|
Setting up Microsoft Outlook for Mac 2011 with Microsoft Exchange Server 2010
Open Microsoft Outlook for Mac and choose Tools > Accounts and select the account type. (Exchange)
Enter the following information. Be sure to choose “User Name and Password” for the authentication method.
Email Address: Test@yourdomain.com
User Name:...
|
|
|
|
|
Setup Microsoft Outlook for Exchange on Windows
Our Outlook Auto Setup Tool will automatically create a new Outlook profile for your Exchange hosting mailbox. If you have other email accounts configured in your current profile you will need to manually move them to the new profile.
The Setup tool will not create your mailbox on the Exchange...
|
|
|
|
|
Setup VPN Access
If you are running any of the following Outlook/OS combinations you will need a VPN connection:
Outlook Version
OS
2000 Windows
2000
2000 Windows
...
|
|
|
|
|
Set Up an SPF Record for Your Domain
What is SPF?
Sender Policy Framework (SPF) is the anti-forgery solution for email. An SPF record is a one-line entry in your DNS record that indicates which mail servers are permitted to send email with a given "From" address. This record combats possible forged return addresses which makes it...
|
|
|
|
|
IMAP4 Access From Any Email Client
Email clients, such as Eudora, Outlook Express, Netscape Mail, Pine, etc., cannot access the hosted Exchange environment via the default protocol (MAPI) created by Microsoft. Instead, they must access email via POP3 or IMAP.
Note: POP3 access does not allow access to most features of Microsoft...
|
|
|
|
|
POP3 Access From Any Email Client
Email clients, such as Eudora, Outlook Express, Netscape Mail, Pine, etc., cannot access the hosted Exchange environment via the default protocol (MAPI) created by Microsoft. Instead, they must access email via POP3 or IMAP.
Note: POP3 access does not allow access to most features of Microsoft...
|
|
|
|
|
Setup MS Outlook 2003 on Windows XP
Microsoft Outlook 2003 can connect over port 443, using RPC over HTTP (HTTPS to be technically correct) to our Microsoft Exchange 2003 & Microsoft Exchange 2007 servers. This is the recommended method for Outlook 2003 on Windows XP as it bypasses firewall issues.
For a faster and easier...
|
|
|
|
|
Speed Up Microsoft Outlook 2003 Access
Pre-requisites
Microsoft Windows XP: Home or Professional edition
Service Pack 1 (SP1) or Service Pack 2 (SP2) for Windows XP: use Windows' Auto Update or download from here
Microsoft Outlook 2003 installed with the latest Service Packs & patches: Click here to check for updates....
|
|
|
|
|
Setup MS Outlook 2003 on Windows Vista
Microsoft Outlook 2003 can connect over port 443, using RPC over HTTP (HTTPS to be technically correct) to our Microsoft Exchange 2003 servers. This is the recommended method for Outlook 2003 on Windows Vista as it bypasses firewall issues.
Section A - Pre-requisites:
Microsoft Windows...
|
|
|
|
|
Speed Up Microsoft Outlook Access
Here are some tips for speeding up Outlook:
Run our Setup Tool - even if you already have Outlook connected and running. You can find the tool here: http://www.123together.com/Downloads/OLSetupv3.exe. (Note: This tool will modify the registry entry to access the configuration file which...
|
|
|
|
|
Setting Up A Split Domain
What is a split domain?
A split domain is when your domain is shared between two mail servers; with some users at your domain on one mail server and other users at your domain on a different mail server.
When a domain has been split between two servers, email sent to users of the same...
|
|
|
|
|
Troubleshooting Network Latency
Network latency issues can have various causes. Listed below are the most common troubleshooting steps to narrow down the specific reasons for inconsistent connectivity.
First steps:
Restart your computer to see if that alleviates the problem.
Spyware and antivirus software often...
|
|
|
|
|
Upgrading to Microsoft Outlook 2003
If you have Windows 2000 or XP we strongly recommend you upgrade to Outlook 2003. As our customer you can download a free copy of the application by logging into the Control Panel and clicking the Help link.
Once your upgrade is complete you should run Outlook in cached mode.
|
|
|
|
