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Setup Microsoft Outlook for Exchange 2007 on Windows
Our Outlook Auto Setup Tool will automatically create a new Outlook profile for your Exchange hosting mailbox. If you have other email accounts configured in your current profile you will need to move them to the new profile manually.
The Setup tool will not create your mailbox on the Exchange...
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Setup Microsoft Outlook for Exchange 2010 on Windows
Our Microsoft Outlook Auto Setup Tool will automatically create a new Microsoft Outlook profile for your hosted Microsoft Exchange mailbox. If you have other email accounts configured in your current profile you will need to manually move them to the new profile.
This Setup tool will not...
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Outlook Manual Configuration (Any Exchange Version)
There are many steps for manually configuring a mailbox in Outlook. We recommend using the automatic setup tool for configuring your account.
Configuring Outlook to connect to Exchange 2007 Exchange 2010
If the Outlook Auto Setup Tool is...
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Setup AutoDiscover for Microsoft Outlook 2007 on Exchange 2007
To start using the Outlook 2007 AutoConnect feature, you will need a special DNS record, called a CNAME record, set up for your domain and pointing to our server. Contact your DNS provider and request the following subdomain: autodiscover.yourdomain.com.
Please note: It is important to rename...
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Setup Autodiscover for Microsoft Outlook 2007 & 2010 on Microsoft Exchange Server 2010
To start using the Outlook Auto Connect feature, you will need a CNAME DNS record also known as an alias record, for a host “Autodiscover” in your domain and pointing to our server. To setup the CNAME, login to your DNS provider’s website or follow your usual DNS administration process. You...
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Resetting the Nickname and Auto Complete Cache in Microsoft Outlook
Outlook maintains a nickname list that is used by both the automatic name checking and the automatic completion features. The nickname list is automatically generated as you use Outlook. If the nickname cache is corrupt Outlook may not be able to identify recipients, may offer incorrect recipients...
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Adding POP/IMAP Account to Existing Hosted Exchange Profile
If you are using Outlook 2007 you can add a POP/IMAP account to your existing hosted Exchange profile.
In Outlook go to:
Tools > Account Settings > Email Tab.
Click New.
Select "Microsoft Exchange, POP3, IMAP, or HTTP"; click Next.
Check "Manually...
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How to Recover Deleted Items in Microsoft Outlook 2010
Open Microsoft Outlook 2010.
Please click on the folder from where the items are missing. For example: If you are looking for items that were deleted from your inbox, please select the “Inbox”. If you are looking for items deleted from your calendar please select the...
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IMAP4 Access From Any Email Client with Microsoft Exchange 2010
Email clients, such as Eudora, Outlook Express, Netscape Mail, Pine, etc., cannot access the hosted Exchange environment via the default protocol (MAPI) created by Microsoft. Instead, they must access email via POP3 or IMAP.
To setup an IMAP client for Exchange 2010
Note: If your company...
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Manual Outlook Setup on Exchange 2007 for Windows XP and Vista
Prior to setting up Outlook you will need your Outlook setup information with your username, password and server name. This can be found in either the Welcome email or you can log into the Control Panel and click on Help > Setup Information.
As a user on Exchange 2007 you will use the...
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Microsoft Outlook 2007 Slow When Offline or Personal File Folder Over 2GB
Global Address Lists (GAL's) are built/updated every day and then distributed to Outlook:
Your organization's GAL is updated every 24 hours on our network (typically overnight)
Outlook 2003 downloads the updates to the GAL every 24 hours
If you are using Outlook 2003 or 2007 you...
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Adding a Resource Mailbox
Log into your online control panel and choose Users. Then choose “Add Resource Mailbox” under Actions for Your Domain. (Located at the bottom of the user list.)
Complete the required fields and select the “owner” of the resource mailbox. (The owner will have access to the...
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Common Support Questions and Answers
1.
I am a new customer. How do I connect my Microsoft Outlook software to your server?
You will need to create a new Outlook profile that connects to your new Exchange Server email account. Please click “Setup My...
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Create and Manage Shared Items in Public Folders
Follow the steps below to create a Public Folder in Outlook containing Contacts, Calendar, Journal, Notes or Tasks that are viewable to everyone in your organization:
Go to File > New > Folder.
Enter a name for the folder.
Select the appropriate item for the folder under...
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Delegating or Accessing Another User's Mail Folder in Microsoft Outlook 2007
In Microsoft Outlook 2007
Open Outlook
In the bottom left corner of Outlook select “folder list”. Then choose the folder you will want to share with another Exchange user in your company. Right click on the folder and select “change sharing Permissions”.
Choose...
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Email Encryption Plug in for Microsoft Outlook
A plug-in for Proofpoint Encryption is available for Microsoft Outlook 2003 and 2007 on the Windows XP, Windows Vista, and Windows 7 operating systems.
When installed, the plug-in displays a Send Securely button in the Outlook interface that users can click to send secure messages. The Send...
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Enable Cached Mode in Microsoft Outlook 2003
For optimal performance, you should use Outlook 2003 in cached mode. To enable cached mode:
Close Outlook.
Go to Start > Settings > Control Panel and double-click the Mail icon.
Click Email Accounts.
Select View or change existing email accounts; click Next.
Select...
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Error: The specified default store could not be opened
While setting up Outlook, you get the error message: "The specified default store could not be opened. Please make sure you can access your default store and try again."
This error is typically the result of a corrupt profile. To work around it, delete the Outlook profile and follow the...
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How to Check Email Delivery Reports in Microsoft Outlook Web App
In the Microsoft Outlook Web App 2010 you can check delivery reports for your sent mail and even mail that was sent to you. Please follow the instructions below.
Login to Outlook Web App.
Choose Options in the upper right hand corner. Then choose “see all options”.
Choose...
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Microsoft Dynamics CRM 4 for Outlook Setup Online
This will install the CRM connector into your Outlook client for Online use. You must have a CRM site that is enabled for Online use in order to use this functionality.
System Requirements:
Microsoft Dynamics CRM for Outlook can be installed on computers that have any combination of the...
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Microsoft Dynamics CRM 4 for Outlook Setup Online and Offline
This will install the CRM connector into your Outlook client for both Online and Offline use. You must have a CRM site that is enabled for Online & Offline use in order to use this functionality.
System Requirements:
Microsoft Dynamics CRM for Outlook can be installed on computers that...
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Microsoft Outlook 2007 Slow When Offline or Personal File Folder Over 2GB
Problem: You experience performance problems when you are working with items in a large .ost (Offline Folder File) or in a large .pst (Personal Folder File) in Outlook 2007. When you perform the same operations on the large .pst or .ost file in earlier versions of Outlook, the same performance...
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Outlook Integration for Personal Archiving
A folder can be added to the Inbox in your Outlook client for one-click access to the archive.
Create Outlook Folder
Follow the instructions below to create your own folder in Outlook for one-click access to your archived mail.
Important: You will need the web link to your archive online. To...
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Setup MS Outlook 2007 on Windows Vista
Microsoft Outlook 2007 can connect over port 443, using RPC over HTTP (HTTPS to be technically correct) to our Microsoft Exchange 2003 servers. This is the recommended method for Outlook 2007 on Windows XP as it bypasses firewall issues.
Section A - Pre-requisites:
Microsoft Windows...
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Setup MS Outlook 2007 on Windows XP
Microsoft Outlook 2007 can connect over port 443, using RPC over HTTP (HTTPS to be technically correct) to our Microsoft Exchange 2003 servers. This is the recommended method for Outlook 2007 on Windows XP as it bypasses firewall issues.
For a faster and easier setup, click on the image below...
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