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Exchange Server Frequently Asked Questions

Getting Started

What do I need to be able to use your hosted Exchange Server service?

How many users do I need to have to sign up for 123Together.com’s Exchange hosting service?

How do we migrate to 123Together.com from our existing email solution?

What is an MX record?

Do I need to buy a copy of Microsoft Outlook for each of my users?

Features

What versions of Microsoft Exchange Server do you offer?

Do you offer VPN connectivity? Do I have to pay extra to get it?

Email messaging

I've heard about some Port 135 problem and connecting to Microsoft Exchange Server over the Internet. Is it a problem if my ISP blocks Port 135?

What is the attachment size limit?

For our Exchange 2010 shared server customers, the default size of any email, inclusive of all attachments, is 50MB. For customers on shared Exchange 2007, the email size is set to 20 MB. For users on a dedicated server, the email size can be set by company’s account administrator, and can be up to 100 MB.

Support

What kind of customer support do you offer?

Where is your support team located?

Security

How can I be sure that my data is secure with you?

Billing

How do I update my billing information?

How can I contact your billing department?

Additional Services

What collaboration solutions do you offer?

I want to be able to have access to my hosted Exchange mailbox from my PDA/smartphone. Can I do it?

Can you help us get rid of SPAM?

HOSTED SERVICES

EMAIL

Hosted Exchange 2010

Hosted Exchange 2007

Dedicated Exchange Hosting

MOBILITY

Mobility Overview

BlackBerry with Exchange

iPhone with Exchange

Palm Pre with Exchange

ARCHIVING

Archiving Overview

Basic Archiving

Archiving For Compliance

DESKTOP BACKUP

Desktop Backup Overview

COLLABORATION

SharePoint Overview

HOSTED SERVICES cont.

DYNAMICS CRM 4.0

Dynamics CRM Overview

CRM For Customer Service

CRM For Marketing

PREMIUM SPAM FILTERING

Premium Spam Filtering Overview

Message Continuity

Spam Filtering Comparison

PRICING

Exchange 2010 Pricing

Exchange 2007 Pricing Shared Server

Dedicated Exchange Pricing

Mobility Pricing

Archiving Pricing

SharePoint 2010 Pricing

Dynamics CRM Pricing

Premium Spam Filtering Pricing

Desktop Backup Pricing

CLOUD SERVER

Features and Pricing

PARTNERS

Resell Hosted Exchange

Affiliate Program

Referral Program

SUPPORT

POPULAR SUPPORT ARTICLES

Support Home Page

Setup Outlook for Exchange

Setup iPhone with Exchange

Setup BlackBerry with Exchange

CONTACT SUPPORT

Support Request Form

BILLING

Contact Billing

RESOURCES

Exchange Hosting Demo

Service Level Agreement

800-9-MS-EXCHANGE (800-967-3924) - UK Toll Free 0-808-234-4256 -

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