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Exchange Server Frequently Asked Questions

Getting Started

What do I need to be able to use your hosted Exchange Server service?

How many users do I need to have to sign up for 123Together.com’s Exchange hosting service?

How do we migrate to 123Together.com from our existing e-mail solution?

What is an MX record?

Do I need to buy a copy of Microsoft Outlook for each of my users?

Features

What versions of Microsoft Exchange Server do you offer?

Do you offer VPN connectivity? Do I have to pay extra to get it?

Email messaging

I've heard about some Port 135 problem and connecting to Microsoft Exchange Server over the Internet. Is it a problem if my ISP blocks Port 135?

What is the attachment size limit?

For our shared server customers, the maximum size of any email, inclusive of all attachments, is 20MB. For users on a dedicated server, the email size can be set by company’s account administrator, and can be up to 100 MB.

Support

What kind of customer support do you offer?

Where is your support team located?

Security

How can I be sure that my data is secure with you?

Billing

How do I update my billing information?

How can I contact your billing department?

Additional Services

What collaboration solutions do you offer?

I want to be able to have access to my hosted Exchange mailbox from my PDA/smartphone. Can I do it?

Can you help us get rid of SPAM?

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