Setup Microsoft Outlook 2003 or 2007 on Windows XP

Our Outlook Auto Setup Tool will automatically create a new Outlook profile for your Exchange Hosting mailbox. If you have other email accounts configured in your current profile you will need to move them to the new profile manually.

The Setup tool will not create your mailbox on the Exchange Server. If you are unsure whether your mailbox has been created, please contact your company administrator.

No existing data will be lost during this setup. You can view instructions on how to view all profiles configured on your system here.

If you would like to perform the Setup steps manually, please select the instructions here.

NOTE: If you are running Windows XP, please ensure that Service Pack 2 (SP2) is installed prior to running the Setup Tool. You can use Microsoft's Windows Update tool found here to download SP2.

1. Close Microsoft Outlook.
   
   
2. Download and run the pre-setup software.
   
   
   
   
3. Click Setup.
   
   
   
   
4. The Outlook Setup Tool will select the setting which is most appropriate for your client. Please do not change this unless you are advised to do so by your administrator or Exchange Hosting support. If RPC/HTTP is selected please continue using this article. If MAPI is selected visit this article; for VPN visit this article. Enter your email address and click Next.
   
   
   
   
5. You will see the following information box:
   
   
   
   Click OK.
   
   
6. The login window will come up and prompt you to login. Enter your full email address and password:
   
   
   
   Click OK.
   
   
7. Click Finish.
   NOTE: This window may be hidden behind the Outlook window.
   
   
   
   
8. Outlook will open automatically.
   
   
9. If you have multiple Outlook profiles you will be prompted to select a profile. The profile name will be in the following format: "Exchange Hosting {your email address}" Select the correct profile and click OK.
   
   
   
   
10. You will be asked to login again, please do so.
    
    
11. If the Setup Tool encounters a problem while creating your hosted Exchange profile the following window will come up: "Your Microsoft Exchange Server is unavailable." Please click Retry.
    
    
    
    
12. You are now ready to use Outlook. Each time you start Outlook you will be prompted to log on with your username and password.

Questions? Call us at (800) 967-3924 or send an email to our support team.