New Customer Startup Guide for Exchange Hosting
- Sign up as a new customer.
- Add your users:
At the end of the signup, on the "Thank You" page, click on Users. Alternately, if you are no longer at the "Thank You" page, you can Log In to the Control Panel, then click on Users, and then click on Add MS Exchange Users: Multiple. On this page, enter in information for up to 5 users that you want to setup for MS Exchange access. Click on Create These Users to continue. - Fill in the fields for the mailboxes you'd like to create (up to 5 at a time). If you need to add more, click on "Create These users and Add More".
- Exchange-enable your primary user: On the "Current Users" page, find the row that has the name that you signed up using. In the Actions for User column, click on Create Exchange Mailbox to create a mailbox for the user that you originally signed up as.
- Setup your Microsoft Outlook to connect to our Exchange servers. Instructions:
Outlook 2000
Outlook 2002
Outlook 2003 (on Windows 2000) - 2003 (on Windows XP) - 2003 on Windows Vista)
Outlook 2007 on Windows XP - 2007 on Windows Vista - Update the MX records for your domain's DNS: details. However, if you're going to migrate your users slowly over time, then you may need a "Split Domain" setup which allows you to share your domain across two separate mail servers. E-mail us for more info if you want to do this.
- Questions? Call us at (800) 967-3924 or send an e-mail to our Support team.
- Congratulations - you are now all set up to leverage the power of our service to become more productive!
Some features to explore:
- Check your mailbox from any browser, anywhere: log into your account via Outlook Web Access (OWA): click here and click on Outlook Web Access. This is an easy way to check your account when you're traveling or from home.
- Explore using Public Folders to share with co-workers: while connected in MS Outlook, scroll down in the folder list (if you don't see it, click on View->Folder List), and click on the "+" next to Public Folders, click on the "+" next to All Public Folders, right-click on your company's domain name, click on New Folder. In the "Create New Folder" window that pops up, enter "Customer A" and click on OK. Next, right click on the "Customer A" folder and click on New Folder, and create another folder named "Contacts" and for Folder Contains, select Contact Items, and click on OK. Next, right click on the "Customer A" folder and click on New Folder, and create another folder named "Calendar" and for Folder Contains, select Calendar Items, and click on OK. Next, right click on the "Customer A" folder and click on New Folder, and create another folder named "Files", and click on OK. Next, right click on the "Customer A" folder and click on New Folder, and create another folder named "Email Correspondence ", and click on OK. You have now created a sample set of folders which are visible by all employees in your company. This will help you share information easily about Customer A within your company.
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